Why Connections 24?

Here at Connections24Hrs Service Users will be at the heart of the Service

· We are experts in delivering high quality, person-centred, rehabilitative, enablement, strength’s based and outcome focused services that support Service Users to achieve outcomes that keep the individual independent and well for longer and enable the person to gain/regain skills that will prevent, reduce, or delay the need for additional care and support.

· We deliver an agreed package of care for people living in their own home or shared supported accommodation, who have been assessed as having a health and /or social care need because of a physical or mental impairment or illness.

· This care is delivered by highly trained and skilled workforce comprising qualified mental health nurses, social workers and support workers/carers who have sound experience of providing health and social care and have worked with children, young adults, adults and the elderly.

· We encourage you to live as independent as you would like and lead a fulfilling lifestyle.

. At Connections24Hrs Limited our Service Users and their family carers are instrumental in discussing, planning, agreeing, consulting, monitoring and revising their Care Plan- where the Service User is supported by an advocate that provision is made for the involvement of that advocate.

. Throughout the duration of the care package, feedback on the quality of service as viewed by the Service User will be sought on a periodic basis and timed to coincide with the review of the Care and Support Plan.

. We value the time, skills, and expert opinions of our staff. We are committed to providing fair and living wages, reasonable, structured work schedules, and clear duties and spheres of rights and responsibilities for each team member. We do not expect staff to do work for which they are not trained; we do expect them to share their suggestions for improving any aspect of Connections24 hrs working operations or caregiving.

. We aim to provide jobs which not only provide sustainance for our workers' families, but also allow them a space to make a difference in the world around them, through caring and expert assistance to our community's most vulnerable members.